Shipping policy

Thank you for shopping with Barkat E Ajwa. We aim to deliver your order quickly, safely, and in perfect condition. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Locations

We deliver across India.
At the moment, we do not offer international shipping.

2. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.

3. Delivery Time

Delivery time depends on your location:

Metro Cities: 3–5 business days
Tier 2 & Tier 3 Cities: 5–7 business days
Remote / Rural Areas: 7–10 business days

Please note: Delivery times may vary due to courier delays, weather conditions, or unforeseen logistical issues.

4. Shipping Charges

Free Shipping on orders above ₹999
Standard shipping charges (if applicable) will be shown at checkout

5. Order Tracking

Once your order is shipped:

You will receive an email/SMS with the tracking number
You can track the shipment through the courier partner’s tracking page

6. Packaging & Safety

We take extra care to ensure:

Hygienic packaging
Damage-free delivery
Proper sealing and temperature considerations for dates

If the package arrives damaged or tampered with, please contact us within 24–48 hours.

7. Undeliverable Addresses

Orders may be canceled or returned if:

The address is incorrect
The customer is unavailable at the time of delivery
The courier is unable to contact the customer

In such cases, re-delivery charges may apply.

8. Delays & Exceptions

We are not responsible for delays caused by:

Courier partners
Natural disasters
Festivals or holidays
Local restrictions or strikes

We will, however, assist you in tracking and resolving the issue.

9. Order Cancellation Before Shipping

If you want to cancel your order:

You must contact us before the product is shipped
Once dispatched, orders cannot be canceled