Shipping policy
Thank you for shopping with Barkat E Ajwa. We aim to deliver your order quickly, safely, and in perfect condition. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Shipping Locations
We deliver across India.
At the moment, we do not offer international shipping.
2. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays are processed on the next working day.
3. Delivery Time
Delivery time depends on your location:
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Metro Cities: 3–5 business days
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Tier 2 & Tier 3 Cities: 5–7 business days
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Remote / Rural Areas: 7–10 business days
Please note: Delivery times may vary due to courier delays, weather conditions, or unforeseen logistical issues.
4. Shipping Charges
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Free Shipping on orders above ₹999
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Standard shipping charges (if applicable) will be shown at checkout
5. Order Tracking
Once your order is shipped:
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You will receive an email/SMS with the tracking number
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You can track the shipment through the courier partner’s tracking page
6. Packaging & Safety
We take extra care to ensure:
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Hygienic packaging
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Damage-free delivery
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Proper sealing and temperature considerations for dates
If the package arrives damaged or tampered with, please contact us within 24–48 hours.
7. Undeliverable Addresses
Orders may be canceled or returned if:
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The address is incorrect
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The customer is unavailable at the time of delivery
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The courier is unable to contact the customer
In such cases, re-delivery charges may apply.
8. Delays & Exceptions
We are not responsible for delays caused by:
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Courier partners
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Natural disasters
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Festivals or holidays
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Local restrictions or strikes
We will, however, assist you in tracking and resolving the issue.
9. Order Cancellation Before Shipping
If you want to cancel your order:
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You must contact us before the product is shipped
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Once dispatched, orders cannot be canceled