Terms of service

Welcome to Barkat E Ajwa. By accessing or using our website (barkateajwa.com), you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

This website is operated by Barkat E Ajwa. Throughout the site, the terms “we”, “us”, and “our” refer to the store.

By purchasing something from us or browsing our website, you engage in our “Service” and agree to be bound by these Terms & Conditions.

2. Use of the Website

By using our website, you confirm that:

  • You are at least 18 years of age, or accessing under the supervision of a parent/guardian.

  • You will use the website only for lawful purposes.

  • You will not use the site for any fraudulent, harmful, or illegal activity.

3. Product Information

We sell Ajwa dates and related products. While we try to display product details (weight, quality, appearance, packaging) as accurately as possible:

  • Actual product color, size, and packaging may vary slightly due to natural variations and photographic lighting.

  • All prices are subject to change without notice.

4. Orders & Payments

  • We reserve the right to accept or reject any order.

  • Once an order is placed and paid for, you will receive a confirmation email/SMS.

  • Payments must be made through the available payment methods on our site.

In case of payment failure or mismatch, your order may be canceled.

5. Shipping & Delivery

  • We deliver orders across India.

  • Delivery timelines vary by location.

  • We are not responsible for delays caused by courier partners, weather, or unforeseen situations.

For more details, refer to our Shipping Policy (I can write it if needed).

6. Returns, Exchange & Refunds

Our return and refund process is governed by our Return Policy.

We accept returns only for:

  • Damaged/defective items

  • Wrong product delivered

  • Tampered packaging

Products must be returned in unused and original condition.
Returns without approval are not accepted.

7. Cancellations

  • You may cancel your order before it is shipped.

  • Once dispatched, orders cannot be canceled.

If the order is eligible for cancellation, the refund will be initiated to your original payment method.

8. Accuracy of Information

We try to keep all information on our website accurate and up to date.
However, we do not guarantee that:

  • All information is error-free

  • All details (pricing, availability, descriptions) are always correct

We reserve the right to correct errors or update information at any time.

9. Intellectual Property

All images, text, graphics, logos, and content on the website are the property of Barkat E Ajwa.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Modify
    any content without written permission.

10. Limitation of Liability

We are not liable for:

  • Misuse of our products

  • Allergic reactions or health issues

  • Losses due to third-party courier delays

  • Any indirect or consequential damages

Users must check product details and allergens before consumption.

11. Privacy

Your privacy is important to us.
All personal details provided during checkout are handled as per our Privacy Policy (I can write it too).